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Penske customer service is horrendous! We were given an old truck instead of a newer one we asked for. I'm allergic to dogs and the rental smelled like dog urine and had dog hair on the old mattresses that were left in the truck. The log book ELD device was unable to...
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1.0
#1261929
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I was on a bike ride today, and at about mile 206 between Granby and Hot Sulphur Springs, CO, a Penske truck driver was completely oblivious and almost hit me. I was at least 3 feet away from the white line in the shoulder, and he came up going like 50 or 60 mph and...
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#1258380
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Penske Truck Rental - Bad driver

One of your drivers just tried to run ne off the road truck number165116
#1254947
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Penske Truck Rental - Truck purchase from Penske can turn into a nightmare!!! Awful experience!!!!
Truck purchase from Penske can turn into a nightmare!!! Awful experience!!!! You have 15 days warranty, they din't want to fix anything. Emails unanswered, you can call them and leave voicemails all you want and no one responds. They were going to send me a refund and...
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1.5
#1250700
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Rented with customer service a truck with lift gate. Had two items in a move that needed the lift gate. Baby grand piano and a very large cabinet. Ordered truck stated needed lift gate. Was told I was good to go and lift gate truck will be available so we didnt worry...
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#1250347
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First rental from Penske will be my last. Specifically requested a 22' Foot Truck with a hydraulic lift gate for a one way drive from Arkansas to Illinois. Drove a rental car from Illinois to Arkansas to pick up truck in area of my purchase and deliver to Illinois....
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1.6
#1245991
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Paid to reserve a truck,was guarantied one (semi) promise fullfilled 3 days later,the shop added Freon to the ac so when I checked to make sure it had ac it would blow cool air....well a cpl hrs later guess what, no ac. Drove into another Penske location where they...
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1.0
#1245709
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Penske Truck Rental - Replace junk with bigger junk
I purchased a company that had long term leases with Penske and they are to take care of all of the issues with the trucks including replace any broken trucks with replacements. These trucks are constantly broken my one unit 712 has been in their shop 4 times for the...
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1.0
#1240234
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Please don't buy a truck from Penske. Put five hundred dollars down on a truck that was to come back in from the road. Then gave them the-balance of a wire of 28,000.00 still no truck and this has been going on since 2-3-2018 today's date is 3-23-2018. Alexa never...
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#1239149
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I had THE best experience with renting and using the 26' Penske truck on my last move. The truck had about 4K miles so it was brand new! It also had a lift and a ramp. The inside of the truck was pristine! The price for 24hrs could NOT be beat (about $150). So I...
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#1225752
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