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This is a follow up to the jan 20 2018 tental. It is now jan 27th. Stoll dont have my 10,000.00 deposit returnes to me. However they did return my 48.00 that they overcharged me when they charged me for the rental. That was taken in the 20th and posted on the 23rd....
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Anonymous
Chad smith

This penski truck almost killed me last night do to the brakes going out as im going down a huge mountian range only had truck 2 days and i keep getting the run around. This i...

1.0
I didn't like
  • Theres not enough space to wrute it all
  • Customer service
  • Overcharged
#1177874
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I signed out a truck like i always do was told by penske rep no need to do a walk around truck was in bad condition (scratches and small dents all over the cab and box ) just make sure the tank was full when returned ,which it was. I returned truck next day. Four weeks...
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2.0
I didn't like
  • Being lied to
#1174829
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Rentes a tractor to move 3 traolera. Set the rental with nolan. Sent my insurance accord in gave a credit card. All set for 7 am. Hahaha. Boy was i wrong. Nothing but issues. No reservation. I cant reserve a truck because my billing address goes to my house , tbey niw...
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1.0
I didn't like
  • Did not honor reservation
  • Customer service
  • No customer service
#1172942
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Penske Truck Rental - Truck Tental

Dirty, disgusting, bug filled truck. First pick up location closed early, second location we were routed to did not walk the truck with us and left service counter early.
2.4
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Additional Fees
Additional Services
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Value for money
Website
#1132973
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Penske Truck Rental - WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top?
Penske Truck Rental - WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top?
WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top? To Whom it may concern: In good faith, I made a reservation for a 26' Penske One Way truck to transport my entire household (full wardrobe, furniture, electronics,...
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#1113081
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Penske Truck Rental - Do not rent with Penske!!

Horrible experience. They ruined my moving day. Truck was supposed to be ready at 7 am. It's almost 10 and the truck is still not here. Never again.....
1.3
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
#1108439
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On Aug 31, 2017 I went to rent a truck at Corona location and was told no trucks I went to Ontario CA location and picked up the truck and I asked if I needed insurance and I declined the insurance due that I had full coverage (commercial) already. clerk said no...
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1.0
I didn't like
  • Customer service
#1101473
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I own several retail and furniture stores around Asheville NC. I began using this Penske location for commercial truck rentals in 2009. The service was terrific until a couple of years ago when the front desk employees were promoted and new clerks were brought in. I...
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1.8
I liked
  • Penske moving trucks
I didn't like
  • Entire experience
#1089960
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Penske Truck Rental - The worst company ever
I live in an apartment complex and came out side to leave to have a movers blocking me and every one else in they did not try to move or park the truck in a manner that it others people who live out hear could get in or out there were cars lined up waiting for them to...
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Anonymous
Anonymous

The key word is "Rental" .Penske rents out the truck, customer pays for said truck and provides driver .It is the rude renters you must blame, not a rental company ; they don...

1.0
#1077777
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I was looking around for rental trucks while on vacation. This company was the only online personal moving truck company that asked for personal contact information. I received an email with a quote number and a phone call and voicemail. When emailing back and calling...
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1.8
#1072249
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