Penske Truck Rental - Replace junk with bigger junk
I purchased a company that had long term leases with Penske and they are to take care of all of the issues with the trucks including replace any broken trucks with replacements. These trucks are constantly broken my one unit 712 has been in their shop 4 times for the same issue( automatic shifter locks up) they cant fix it.
Today another truck broke so at 1:00 am and middle of his run my driver called for them to send another truck they did at 7:45am so for 7 hours my driver sat along the road. Thankfully it was above freezing last night so his life was not in danger.
In my experience with Penske this is normal response time. The pic is of the truck they sent out it had trouble maintaining 25mph while it limped back 135 miles
Reason of review: Bad quality.
Monetary Loss: $300000.
Preferred solution: Let the company propose a solution.
Location: 801 Katie Ct, Harrisburg, PA 17109, USA
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