Penske Truck Rental - Never refunded money
Rental Date: 12/04/17
RA: 6231****
My first call was to make sure I was not held accountable for the problems with the rental truck only to be told that the company wants to compensate me.
The truck would not exceed 45 miles an hour after driving 100 miles or less, the paperwork in the glove compartment did not match the truck.
The last leg of the trip was so slow we ended having to spend the night at a motel as I was afraid to drive truck late at night with it bogging down.
When I never received a check I call and again promised more compensation which never arrived.
Numbers give to call were 563-285-**** and 563-255-****
12/09/17 Randy promised $100
01/16/18 Officer person took the message
01/17/18 Tiller promised $200
My delay in following up as we had weather-related flood damage and papers quickly boxed up.
Reason of review: Damaged or defective.
Monetary Loss: $200.
Preferred solution: Let the company propose a solution.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content