Penske Truck Rental
Reviews and Complaints
Broken truck
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Arlington Heights, IllinoisClaim
User's recommendation: Don’t trust thim they gonna west your time go with budget
Wheres my deposit
User's recommendation: Make sure u get back all of your deposit money
Complaint
Truck leaked severely
No refund for returning the truck early on a one-way reservation.
User's recommendation: READ, READ, READ your contract and know what to expect.
I have a complaint about a truck I purchased
Preferred solution: Deliver product or service ordered
They Cancelled My Son's Reservation
User's recommendation: DO NOT USE THIS COMPANY
Truck return
Preferred solution: Deliver product or service ordered
Road break down
User's recommendation: If you break down do it in the road at a red light so penske will have to get a wrecker out sooner
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied
I rented a truck w a carrier to move from Utah to Georgia the carrier was not ready the day I requested it (tues) until Friday which cost me additional money bc I had to stay at a hotel then when I finally got the carrier the lights didnt work properly we had to rig it up as thats all they had once I left the location I was literally around the corner and the WHOLE trailer fell off thankfully my car was not hooked up to it after a Good Samaritan assisted me with attaching the trailer at this time I didnt feel comfortable towing the car at this point which resulted in my sister taking a flight out from Tallahassee to Utah so I could drive and she could drive the my car overall for 1300 Penske cost me just as much having to fill two vehicles from Utah to Tallahassee totally not a happy customer and Im out of money that I totally didnt have not to mention my sister who flew out just the worst I most definitely not a satisfied customer
Preferred solution: Price reduction
User's recommendation: Uhaul
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lake Worth, FloridaClaim
Billed another charge and I don't know what it is for.
Preferred solution: I just want an answer to my question. What is this charge for?
User's recommendation: Not until I get this cleared up.
Poor service, commitment not kept
User's recommendation: Don't work through a Penske agent, they are held hostage to the main location for delivery of the vehicle.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTruck rental
- Centers when i finally got there
- Did not honor reservation
- Entire experience
Preferred solution: Price reduction
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