filters
state:
Show
city:
Show
product:
Show
Penske Truck Rental - WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top?
Penske Truck Rental - WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top?
WHY PENSKE IGNORING COMPLAINT RE DAMAGE CAUSED BY PENSKE TRUCK with a weathered hole in the top? To Whom it may concern: In good faith, I made a reservation for a 26' Penske One Way truck to transport my entire household (full wardrobe, furniture, electronics,...
Read more
#1113081
Reply to reviews
On Aug 31, 2017 I went to rent a truck at Corona location and was told no trucks I went to Ontario CA location and picked up the truck and I asked if I needed insurance and I declined the insurance due that I had full coverage (commercial) already. clerk said no...
Read more
1.0
I didn't like
  • Customer service
#1101473
Reply to reviews
I own several retail and furniture stores around Asheville NC. I began using this Penske location for commercial truck rentals in 2009. The service was terrific until a couple of years ago when the front desk employees were promoted and new clerks were brought in. I...
Read more
1.8
I liked
  • Penske moving trucks
I didn't like
  • Entire experience
#1089960
Reply to reviews

Penske Truck Rental - Truck Tental

Penske Truck Rental
#1132973
2.4
Details
Dirty, disgusting, bug filled truck. First pick up location closed early, second location we were routed to did not walk the truck with us and left service counter early.
Comment
Show
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Penske Truck Rental - Do not rent with Penske!!

Penske Truck Rental
#1108439
1.3
Details
Horrible experience. They ruined my moving day. Truck was supposed to be ready at 7 am. It's almost 10 and the truck is still not here. Never again.....
Comment
Show
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Penske Truck Rental - Truck just sucks

Penske Truck Rental
#1069969
1.0
Details
Tires all missing chunks out of them.tried to rent me truck with no AC in 100* day.Did not have truck on time.2 hours late.then i refused service and went to ryder.i hot a call 5 days later at 7 am to ask if i needed truck.
Comment
Show
Additional Fees
Additional Services
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website

Penske Truck Rental - Truck broke down and they saved the day

Penske Truck Rental
#1058798
Rent 26 box w 26k miles eletronic issues at 3am in morning ..i called them at 7am to customer service they have a service truck there at 745.gave a replacement truck and they reload truck with in 2 hrs ..after my 900 mile trip they told me no charge [i rent a truck 10x a year].im very happy .i didnt even have to negotiate lol cleveland obio
Comment
Show
Penske Truck Rental - The worst company ever
I live in an apartment complex and came out side to leave to have a movers blocking me and every one else in they did not try to move or park the truck in a manner that it others people who live out hear could get in or out there were cars lined up waiting for them to...
Read more
Anonymous
Anonymous

The key word is "Rental" .Penske rents out the truck, customer pays for said truck and provides driver .It is the rude renters you must blame, not a rental company ; they don...

1.0
#1077777
Reply to reviews
I was looking around for rental trucks while on vacation. This company was the only online personal moving truck company that asked for personal contact information. I received an email with a quote number and a phone call and voicemail. When emailing back and calling...
Read more
1.8
#1072249
Reply to reviews
I have rented from Penske several times before driven across the country by myself a young 30 year old girl with a 26-foot truck and trailer towing my Jeep. I've never had problems until this last time recently dropping it off in Reno. I fill the truck up all the way...
Read more
2.5
#1061526
Reply to reviews
What a joke PENSKE is. The company I work for has a contract with pisske. This truck I'm driving stuck me on the side of the road for 4 hrs. After being stuck in a truckstop for 16 hrs. They send it to a shop for a week, say they have it fixed. Then not even a week...
Read more
1.0
#1032761
Reply to reviews
Avoid at all costs! We reserved a large truck for a 300 mi family move. They contacted us during the week to ensure we would pick it up. Then when we went to get it, NO TRUCK. The regional office said it was 200 mi away and they hadn't been able to start it. We were...
Read more
1.0
#1022318
Reply to reviews
The Penske people will call or email you when you try to get a quote and close the quote request before you reserve the truck. I did that, and sure enough, they emailed me. I responded with the below details of the last truck I rented. I also wrote a requested (by...
Read more
2.8
I didn't like
  • No response to my problems with last rental
#1019110
Reply to reviews
Never,never,never....buy any equipment from Penske. They do not stand by their equipment. I gave them a list of problems to fix upon the unannounced delivery of my 2012 international. I was told any issues would be addressed prior to delivery. It was delivered in very...
Read more
1.0
#1009941
Reply to reviews