Penske Truck Rental - Tedious online rental, charges higher than U-Haul
I reserved the truck online through Home Depot/Penske website. 9 steps to do this.
Not best user-friendly. No U-haul trucks were available -- I rent locally several times a year for my business. U-haul would have been $79 for truck (includes 30 miles free) and 40 Cents per mile over 30. Penske truck was $99.00 plus 99 cents per mile.
Time at Home Depot was 30 minutes to get the paperwork done. PENSKE WEBSITE IS SLOW SLOW SLOW. Same problem when I brought the truck back.
Would have saved $50 if U-haul had a truck available. Penske truck was fine -- just more expensive and ridiculous time for paperwork.
Reason of review: Not as described/ advertised.
Location: Charles Town, West Virginia
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